If you are neither in US, EU nor JP. You may also visit Amazon JP store and choose the global shipping service. *We are sorry that if the country is not in the Amazon Global shipping service area, then we will not able to ship to the place. Thanks for the supporting.
We use UPS.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Once you place the order, we will immediately prepare the product and then ship out. So we are sorry that we don't accept the cancellation and changing. Please double checkproduct, quantity and the shipping information before you check out. Once you place the order, means you agree the regulation, and you will be responsible any occurs fee on cancellation and changing. Thank you.
We are sorry that we don’t accept any returning reason except the damage situation. If you have any product's questions (spec, max load, cat wall designing etc.) please email to us: info@myzoo.design we are willing to help you. Thank you.
Although we have the high stander on our package, there might happened the damaged /broken situation on product under the transportation. When its happened, please kindly report to us via email with attached pictures. Email to: info@myzoo.design
Product
*Brick and Concrete: Use the attached hardware
*Concrete Drywall with Steel Studs: Minimum Thickness of Wall Requirement: 3/8 in Length of Anchor and Screw Requirement: 1 1/2 in *No need to use the anchor before the screw *Suggest use " Titebond" in the hole which you are going to put the screw in.
*Wood drywall with Wood Studs Minimum Thickness of Wall Requirement: 3/8 in Length of Anchor and Screw Requirement: 1 1/2 in *The quantity which you can mount on the wall is depended on 1. the thickness of wall 2. the quantity of wood studs in the drywall If you are not sure how much weight for your wall could hold, please consult with the local specialist first.
*Calcium silicate/ Plaster wall: We don't suggest that the wall in this material mounts the products. Please consult with the local specialist and strenthen the wall first.
*Others: Because it's hard to examine the wall through words and pictures, Please consult with the local specialist first.
*Our products are all made in wood which are heavy. For your cat's safety, Please make sure your wall is strong enough to mount and to hold the product's weight and the cat's jumping weight ! If there any uncertainty, PLEASE DO CONSULT WITH THE LOCAL SPECIALIST BEFORE YOU PURCHASE IT ! Note: Once the order confirmed, we will take as you've read the rules. And we will not responsible for the dropping situation and returning which might occur due to not understanding the rules.
There are a instruction manual in every package of product which need to installation. If you still need any assist, please move to the Assembly Instruction page.
yes we could. Please buy the "layout service" which would be refunded after your place the order for the cat wall. To know more about the layout service, please visit the page.
Catifaction Renovation
Here are some tips to choose the purrfect cat wall spot: ❶ The air should be ventilate and fresh ❷ Enough sunlight for Felines to enjoy sunbathing. ❸ Choose your favorite spot. They love to stay around our sides or place with our smell, such as living room or bedroom. ❹ It is a clear and neat wall, so the flow of the cat walkway would be smooth. Cat superhighway should keep away from the plugs, air condition, and ceiling.
It is important to arrange the start, destination, and the levels between stepper. Most felines love to stay at the heights to observe from above so they would feel secured. Wall-mounted cat shelves satisfy their nature, vertical exercise, high-view, and sleep.
Usually, the owners spend lots of time on the sofa/ couch in the living room. They can find you in the living room and enjoy the sunlight at the same time. Locate the cat walkway at the higher spot so they can observe their territory and releif their stress by doing so. Avoid mounting the cat shelves around the air conditioner or lighting. Keep some distance between cat shelves and furniture.
Though there is a layer of waterproof painting on the top of each item, it is recommanded to mount the cat shelves indoor to avoid the sunlighting and rains. When mounting on the terrace, cat shelves should avoid the tubes or wires and add window for extra security. It would provide extra view and sunbathing for them if mounting on the terrace.
Keep the cat wall away from the ceiling, or add resting spots, like Spaceship Gamma, Luna, or Solar, to stop them keep climbing up to the ceiling.
Mount the small cat shelves or cat stepper among the furniture and create a continual cat walkway for them to run and play. It is possible to have a vertical cat wall in a small space.
Zone, Avenue, and Lack series would be great for connecting the cat wall.
An enclosure litter box would solve the situation at the same time. An enclosure litter box provides a private and quiet space and could also be a nice piece of furniture. Adding an enclosure litter cabinet, such as Myzoo Omega or Omega Slide, would make the space more aesthetic.
It is recommanded the distances should be 60-70cm between cat shelves and air condition vent at least to keep them away from those dangerous place.
Attract them with snacks, treats, or catnip on the wall-mounted cat shelves to help them get used of the new cat furniture. Take as much time as they need. We don't want them to hate the new cat furniture.
Catifaction Customization
We would suggest Zone, Busycat, Solar, Luna, Oblong, and Avenue for large cats, such as Ragdoll, Norweigan Forest, and Maine Coon. The distance between cat stepper and cat beds could be 35-40cm, 10-15 cm horizontally and 15 cm vertically.
Floating cat shelves could be arranged freely to fit felines in all shapes. Everyone could enjoy themselves on the vertical cat wall.
Regularly, 2-month kittens would be inspired by elder cats and try to climb up to higher places. It would be great to mount the cat walkway while they are young, they could get used of the vertical cat walkway designed according to their nature!
The more resting spots, the more catifaction. It is better to have multiple resting spots for them to avoid fights. Cat perches for resting spot are Spaceship, Busycat, Zone, Avenue. It would be a lot more safe to design mutiple entries as well, so they have more than one entries. At least two entries would be the recommanded for multi-cat family if there is enough space.
The layout would be designed based on the wounded cats and add some extra resting spots. There would also be various ways and direction so that all felines could live comfortablely.
There are lots of difficulties for dog-cat family, dogs are usually out-going and active while felines are totally different. Wall-mounted cat shelves make good use of the vertical wall to extend the territory for cats and keep them away from dogs. They could both have their own living spaces in the same with the vertical cat wall.
Keep the floating cat shelves high on the ceiling with Myzoo Avenue to separate the activity space for both felines and kids.
One of the benefits building a customized cat playground with floating cat shelves is that the walkway could be set to fit any conditions. Myzoo design team would set the cat shelves at the lower position for them to rest and hide and the flow would differentiate from the other walkway, but the whole layout still look united. It is better to look carefully to their habits and condition before mounting the cat walkway to ensure their safety.
Set the cat perches and cat stepper at the distances of 20-25 cm, short leg felices could get in the cat playground easily.
Building the cat superhighway with cat perches and shorten the distances between shelves to 25-30 cm is great for them. Adding continual cat perches, like Zone, Oblong, or Avenue, to create non-stoppable cat playground could encourage them to act more.
For safety concern, the clear transparent board is 8mm. The main design purpose is to look less tight to the space. Felines are adventurous and clever creature. They would take a short time to get used of the new stuff and be used of it once they get it.
Collaboration
We are welcome to collaborate with Influencer / Youtuber / Blogger.
To get the further detail about collaboration, please email to us
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